Shipping Policy
How Does the Delivery Process Work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
- After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
- You will receive an email confirmation.
- Our delivery partners will then bring the package to you within 2-10 working days of your order confirmation. If they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How Are Items Packaged?
We package our products in boxes and courier covers according to the size of ordered products. Each individual product is packaged in bubble wrap, while fragile items like bottles are secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. To date, we have received minimal complaints about damaged products due to our packaging.
What is the Range of Locations to Which We Ship?
We ship worldwide! For international orders, call/WhatsApp us at 7092902020, 9597007849.
What is the Estimated Delivery Time?
- We dispatch most orders within 2-4 business days (excluding Sundays and public holidays).
- Though we keep 99% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself to fulfill our promise. While we try our best to avoid this situation, these products might delay your order. However, we aim to deliver within 10 days of your order confirmation.
- If you are ordering from a Mega Sale event, dispatches may be delayed due to increased volumes. We will target to dispatch all orders within 5 days of the order date and deliver within 7-10 days.
Are There Any Shipping Charges Applicable?
Shipping charges are based on the weight of the products across India. Charges vary for bulk and international orders.
What Should Be Done in Case of Urgent Delivery?
For urgent orders, connect with us through WhatsApp. Shipping charges may vary as we use air mode to deliver with top priority.
How to Track Your Orders?
We send a normal SMS the next day upon dispatching the orders directly from our courier partners. For India Post, a normal SMS will be automatically sent. If you do not receive an SMS or parcel within 7 working days, you can WhatsApp us for the tracking details.